济南易享医疗科技有限公司
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国际经验和国内实践证明,推进家庭医生签约服务是保障和维护群众健康的重要途径,是方便群众看病就医的重要举措,通过为群众提供长期签约式服务,有利于转变医疗卫生服务模式,让群众拥有健康守门人,不断提高群众健康水平。
International experience and domestic practice have proven that promoting family doctor contract services is an important way to ensure and maintain public health, and an important measure to facilitate medical treatment for the public. By providing long-term contract based services for the public, it is conducive to transforming the medical and health service model, allowing the public to have health gatekeepers, and continuously improving their health level.
然而,家庭医生签约服务在我国尚处于发展阶段,存在着诸多的困难和问题。总的来说,目前仍存在三大“短板”,即签约不实、承担不了、没有利益。具体表现为:签约服务内容不实,服务内涵不明确;基层家庭医生人数不够、能力不强、作用不突出;利益机制不完善,难以推动向健康为中心的转型。
However, family doctor contract services are still in the development stage in China, and there are many difficulties and problems. Overall, there are still three major "shortcomings" at present, namely false signing, inability to bear responsibilities, and lack of benefits. Specifically, the contracted service content is untrue and the service connotation is not clear; The number of grassroots family doctors is insufficient, their abilities are weak, and their roles are not prominent; The imperfect interest mechanism makes it difficult to promote the transformation towards a health centered approach.
在国家卫健委卫生发展研究中心卫生服务体系研究部研究员黄二丹看来,此次《指导意见》的发布,正是对上述问题的回应及补充。《指导意见》进一步明确了家庭医生签约服务的总体发展思路,重点是要通过扩充家庭医生队伍,增加服务供给,丰富服务内涵,在保证有效履约基础上逐步扩大服务覆盖面,让更广大群众受益。
In the view of Huang Erdan, a researcher at the Health Service System Research Department of the Health Development Research Center of the National Health Commission, the release of the "Guiding Opinions" is a response and supplement to the above-mentioned issues. The Guiding Opinions further clarify the overall development strategy of family doctor contract services, with a focus on expanding the family doctor team, increasing service supply, enriching service content, gradually expanding service coverage on the basis of ensuring effective performance, and benefiting a wider range of people.
作为基层卫生健康数字赋能领域的实践者和领跑者,易享团队自2016年起就聚焦于我国家庭医生签约服务模式的研究,以强化基层卫生机构服务质量,促进居民健康管理水平为目标,多年来积累了丰富的技术科研成果和项目实操经验。
As practitioners and leaders in the field of digital empowerment of grassroots health, the Yixiang team has been focusing on the research of the family doctor contract service model in China since 2016, with the goal of strengthening the service quality of grassroots health institutions and promoting residents' health management level. Over the years, they have accumulated rich technical research achievements and project practical experience.
▲除了标准化的软硬件产品,易享的售后及培训服务也受到大家的交口称赞,不但提供“1+N”的操作培训,还有1V1的专属7*24小时客服在线服务,保证每一位基层家医会用、喜欢用、一直用。
In addition to standardized software and hardware products, Easyshare's after-sales and training services have also been praised by everyone. Not only does it provide "1+N" operation training, but it also has 1V1 exclusive 7 * 24-hour customer service online, ensuring that every grassroots family doctor knows how to use, likes to use, and always uses it.
“家签工作站”是易享面向基层推出的第一款标准数字化家庭医生服务解决方案类产品,上市多年来深受各级各地卫健主管部门以及基层医务工作者的一致好评。工作站采用数字硬件集成操作系统的智能一体化方案,适用于家庭医生针对辖区居民开展规范化、全周期的各类健康服务场景。
The "Home Signature Workstation" is the first standard digital family doctor service solution product launched by Easyshare for grassroots level. It has been highly praised by health authorities and grassroots medical workers at all levels and places for many years since its launch. The workstation adopts an intelligent integrated solution of digital hardware integrated operating system, which is suitable for family doctors to carry out standardized and full cycle health service scenarios for residents in their jurisdiction.
▲智慧工作站可帮助家庭医生轻松完成签约建档等一系列数据处理工作,操作自动化、无纸化,实现“增效降本”第一步
Smart workstations can help family doctors easily complete a series of data processing tasks such as contract signing and filing, with automated and paperless operations, achieving the first step of "increasing efficiency and reducing costs"
▲除了通用的签约随访、统计查询功能外,易享还开发了重点人群管理、多结构多层级管理以及智能工作提醒等功能,做到签而有约、精准服务,实现高质量发展这一终极目标。
In addition to the general contract follow-up and statistical query functions, Yixiang has also developed key population management, multi structure and multi-level management, and intelligent work reminders to achieve the ultimate goal of high-quality development by providing precise services with signed contracts.
▲工作站操作系统支持“网络离线”模式,家医下乡履约从此摆脱网络环境的限制,进一步扩展基础业务服务半径。
The workstation operating system supports the "network offline" mode, freeing home doctors from the limitations of the network environment and further expanding the radius of basic business services.
成立多年来,易享团队正是靠着过硬的技术实力和真诚的服务理念,赢得了越来越多地区的卫健主管部门、基层医务工作者以及老百姓的一致认可。始终秉持着务实、开放、极致的企业精神,不断优化和引进以数据驱动为核心的跨学科成果,协助广大基层卫生机构将健康惠民、公卫普惠等一系列政策服务做实、做优。
Over the years since its establishment, the Yixiang team has gained unanimous recognition from health authorities, grassroots medical workers, and ordinary people in more and more regions thanks to its excellent technical strength and sincere service philosophy. Always adhering to the pragmatic, open, and ultimate corporate spirit, continuously optimizing and introducing interdisciplinary achievements with data-driven as the core, assisting grassroots health institutions in implementing and optimizing a series of policy services such as health for the people and public health for all.
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