日前，2022年“优质服务基层行”活动表扬机构名单公布，全国共有2355家基层医疗卫生机构上榜。加上前三批名单中的4966家，目前已有7321家机构达到了“优质服务基层行”活动推荐标准。

　　Recently, the list of institutions commended for the 2022 "Quality Service at the Grassroots Level" campaign was announced, with a total of 2,355 grassroots medical and health institutions across the country making the list. Together with the 4,966 institutions in the previous three batches, a total of 7,321 institutions have now met the recommended standards of the "Quality Service at the Grassroots Level" campaign.

　　从达标数据看落地成效

　　Assessing implementation effectiveness based on compliance data

　　在江苏、湖北、广西、江西、海南、内蒙等公卫随访包重点服务的地区，越来越多基层医疗卫生机构在数字赋能方案的助力之下，对照服务能力标准，补短板、强弱项，取得了积极成效。

　　In regions where public health follow-up packages are prioritized, such as Jiangsu, Hubei, Guangxi, Jiangxi, Hainan, and Inner Mongolia, an increasing number of grassroots medical and health institutions, aided by digital empowerment solutions, have benchmarked their service capabilities, addressed shortcomings, and strengthened weak areas, achieving positive results.

　　国家级表扬名单出炉之后，各地方卫健委陆续更新了省/区级名单。近日，广西壮族自治区卫生健康委对全区已通过服务能力推荐标准和基本标准的机构予以通报表扬。名单显示，截至2022年底，全区共有184家机构达到推荐标准，569家机构达到基本标准，比上年分别增加47家、267家，其中多家机构与公卫随访包保持深度合作。合作产品包括：公卫体检工作站、家庭医生随访包、公卫体检车/查体车。

　　After the national-level commendation list was released, local health commissions successively updated their provincial/district-level lists. Recently, the Health Commission of Guangxi Zhuang Autonomous Region issued a notice of commendation to institutions across the region that have met the recommended and basic standards for service capacity. The list shows that by the end of 2022, a total of 184 institutions in the region had met the recommended standards, and 569 institutions had met the basic standards, an increase of 47 and 267 institutions respectively compared to the previous year. Among them, many institutions maintain deep cooperation with public health follow-up kits. Cooperation products include: public health physical examination workstations, family doctor follow-up kits, and public health physical examination vehicles/physical examination vehicles.

　　许多机构负责人表示，能够顺利达标，公卫随访包“功不可没”。作为深受基层信赖的“智能伙伴”，公卫随访包深知，达标并不是最终目标，关键是要让高质量的健康服务成为基层的常态。

　　Many institution leaders have stated that the public health follow-up package has played a "significant role" in successfully meeting the standards. As a "smart partner" trusted by the grassroots, the public health follow-up package is well aware that meeting standards is not the ultimate goal; the key is to make high-quality health services a norm at the grassroots level.

　　从基层镜头看产品实力

　　Viewing product strength through grassroots lenses

　　“以前要拿张表格到处跑，体检结果也得等好几天。现在是方便又快捷，体检完了，一会手机上就可以查到结果了，有什么问题还可以马上咨询医生。”家住上饶市玉山县的村民李光乐呵呵地说。

　　"In the past, we had to carry around a form and wait for several days for the physical examination results. Now, it's convenient and fast. After the physical examination, we can check the results on our mobile phones in a short while, and if there are any problems, we can consult the doctor immediately," said Li Guangle, a villager living in Yushan County, Shangrao City, with a smile.

　　2022年，下镇镇中心卫生院引进了公卫随访包公卫体检数字工作站。卫生院院长范伟表示，通过应用公卫随访包公卫体检数字工作站，工作效率与服务质量均有显著提升，居民信息采集错误、数据缺项漏项等问题也得到了有效解决。有助于卫生院进一步拓展服务广度和深度，提升综合服务能力，为健康玉山建设作出更大贡献。

　　In 2022, the central health center of Xiazhen Town introduced the public health follow-up package and digital workstation for public health physical examination. Fan Wei, the director of the health center, stated that by applying the public health follow-up package and digital workstation for public health physical examination, both work efficiency and service quality have been significantly improved, and issues such as errors in resident information collection and missing data have been effectively resolved. This has helped the health center further expand the breadth and depth of its services, enhance its comprehensive service capabilities, and make greater contributions to the construction of a healthy Yushan.

　　今年5月，健康报和国家卫健委基层卫生健康司联合举办了“第四届基层卫生健康发展与传播大会”。大会发布了“2022年基层卫生健康优秀创新案例”年度榜单。玉山县下镇镇中心卫生院获评“数字赋能健康——基层卫生健康信息化建设典型案例”。

　　In May this year, Health News and the Primary Health and Health Department of the National Health Commission jointly hosted the "Fourth Primary Health Development and Communication Conference". The conference released the annual list of "Outstanding Innovation Cases in Primary Health Care in 2022". The Central Hospital of Xiazhen Town, Yushan County, was awarded the title of "Digital Empowerment for Health - A Typical Case of Primary Health Informationization Construction".

　　从术业专攻看团队优势

　　Examining team strengths from the perspective of specialized expertise

　　专业的团队服务，也是公卫随访包在同类市场中打出差异的重要原因之一。公卫随访包运营实施团队面向基层提高“1+3+N”式培训服务，即1次标准培训、3次“1对1”指导、N次定期培训。服务启动之初，工程师会根据机构情况进行实地跟进，保证医务工作者熟练掌握技能。

　　Professional team service is also one of the important reasons for the public health follow-up package to stand out in the similar market. The operation and implementation team of the public health follow-up package provides "1+3+N" training services for grassroots, which includes 1 standard training, 3 "1-on-1" guidance sessions, and N regular training sessions. At the beginning of service launch, engineers will conduct on-site follow-ups based on the situation of the institution to ensure that medical workers are proficient in the skills.

　　与此同时，售后团队提供7*24小时的服务保障，针对医务工作者提出的问题，售后人员采用远程指导等方式，承诺及时响应、彻底解决。

　　Meanwhile, the after-sales team provides 7*24-hour service guarantee. For any questions raised by medical workers, after-sales personnel adopt remote guidance and other methods, promising to respond promptly and solve problems thoroughly.

　　▲工程师为基层医务人员培训家庭医生随访包的操作方法

　　▲Engineers train grassroots medical personnel on the operation method of the family doctor follow-up package

　　为进一步助力广大基层医疗卫生机构创收创优，公卫随访包研发团队围绕近年来备受关注的基层慢病防治领域精准发力，推出了基层慢病一体化管理方案，帮助机构持续输出精细化、个性化、高质量的健康服务，让慢病患者愿意走进基层、留在基层。

　　To further assist grassroots medical and health institutions in increasing revenue and achieving excellence, the public health follow-up package research and development team has focused on the precision efforts in the field of grassroots chronic disease prevention and control, which has garnered significant attention in recent years. They have launched an integrated management plan for grassroots chronic diseases, helping institutions to continuously provide refined, personalized, and high-quality health services, making chronic disease patients willing to visit and stay at the grassroots level.

　　未来，公卫随访包仍将秉持务实、开放、极致的企业精神，发挥国内细分市场领跑优势，持续迭代出更好的产品和服务，不断完善从数字化应用到高质量服务的融合跨越，为健康中国建设贡献更多渐健智慧！

　　In the future, Gongwei Follow-up Package will continue to uphold the pragmatic, open, and ultimate corporate spirit, leverage its leading position in the domestic market segment, continuously iterate and produce better products and services, and constantly improve the integration and leap from digital application to high-quality services, contributing more Jianjian wisdom to the construction of Healthy China!

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